PRIVACY POLICY

Glidova Inc.
2500 W. Higgins Rd, STE 1276
Hoffman Estates, IL 60169
United States

Effective Date: August 8, 2026
Last Updated: August 8, 2026

1. INTRODUCTION

Glidova Inc. ("Glidova," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how Glidova collects, receives, uses, processes, stores, discloses, transfers, and protects information when you use our online travel services through:

• the Glidova website;

• the Glidova mobile application for Android;

• the Glidova mobile application for iOS;

• mobile or web-based booking interfaces;

• customer support services;

• email, SMS, push notifications, or other communications;

• and any other digital service that links to this Privacy Policy.

Collectively, these are referred to in this Privacy Policy as the "Services."

Glidova operates an online travel agency ("OTA") platform that allows users to search for, compare, reserve, and/or purchase travel-related products and services, including:

• airline tickets and flight services;

• hotel and accommodation reservations;

• car rental services;

• activities, attractions, excursions, and experiences;

• and related travel products and services that may be introduced from time to time.

Glidova generally acts as an intermediary between travelers and third-party travel suppliers. Depending on the transaction, the actual travel service may be provided by an airline, hotel, accommodation provider, car rental company, activity provider, tour operator, travel supplier, global distribution system, travel technology provider, payment provider, or other third party.

By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal information processed by Glidova in connection with its Services.

It applies regardless of whether you access Glidova through:

• a desktop browser;

• a mobile browser;

• the Glidova Android application;

• the Glidova iOS application;

• an embedded booking interface;

• or communications with our customer-support representatives.

This Privacy Policy does not govern the independent privacy practices of airlines, hotels, car rental providers, activity providers, payment processors, or other third parties whose products or services may be available through Glidova.

Those organizations may process your personal information under their own privacy policies.

3. GLIDOVA'S ROLE AS AN ONLINE TRAVEL AGENCY

Glidova provides technology that facilitates the discovery and booking of travel services.

When you make a reservation, certain information must be transmitted to the applicable travel supplier or booking provider so that the requested travel service can be fulfilled.

For example, an airline cannot issue an airline ticket without receiving required passenger information.

Likewise, a hotel may require the guest's name and reservation information, and a car rental provider may require driver and reservation information.

Accordingly, certain disclosures of traveler information are necessary to provide the travel service you request.

Glidova does not control the independent privacy practices of travel suppliers once information has been transmitted to them for the fulfillment of your booking.

4. INFORMATION WE COLLECT

The information we collect depends upon how you interact with Glidova, the travel product being booked, the supplier's requirements, your device settings, and applicable law.

We seek to collect only information reasonably necessary to provide and operate our Services.

4.1 Traveler and Passenger Information

When you search for or make a travel reservation, we may collect traveler information required to create, manage, modify, or service that reservation.

This information may include:

• first name;

• middle name;

• last name;

• title;

• date of birth;

• age;

• gender, where required by a travel supplier or applicable regulation;

• nationality;

• country of residence;

• email address;

• telephone number;

• billing or contact address where required;

• passport details;

• passport number;

• passport issuing country;

• passport issue date;

• passport expiration date;

• other travel document information;

• Known Traveler Number, where voluntarily supplied;

• Redress Number, where voluntarily supplied;

• frequent-flyer or loyalty-program information;

• traveler type, such as adult, child, or infant;

• special service requests;

• seating or travel preferences;

• accessibility-related travel requests when voluntarily provided;

• travel itinerary;

• origin and destination;

• travel dates;

• selected flight, hotel, vehicle, or activity;

• reservation reference;

• Passenger Name Record ("PNR") information;

• booking status;

• cancellation information;

• refund-related information;

• and other information reasonably required by a travel supplier to fulfill the reservation.

Certain travel providers may require additional traveler information because of aviation, immigration, border control, security, insurance, transportation, or local regulatory requirements.

5. INFORMATION ABOUT OTHER TRAVELERS

You may make a reservation on behalf of another person.

For example, you may purchase a flight for:

• your spouse;

• a family member;

• your child;

• a colleague;

• a friend;

• or another traveler.

If you provide personal information relating to another individual, you represent that you are authorized to provide that information for purposes of arranging the requested travel service.

You should ensure that the traveler is aware that their personal information may be processed in accordance with this Privacy Policy and the privacy policies of the applicable travel suppliers.

6. PAYMENT INFORMATION

Glidova uses third-party payment gateways and payment-processing providers to facilitate payment transactions.

6.1 Payment Card Information

Glidova does not store your complete payment card information on its systems.

Payment card information, such as:

• card number;

• CVV/CVC security code;

• expiration date;

• and other payment authentication details,

is transmitted to and processed by the applicable third-party payment gateway or payment processor.

The payment provider processes payment information according to its own privacy policy, security standards, and contractual obligations.

6.2 Payment Transaction Information

Although Glidova does not store complete card data, we may receive or maintain transaction-related information necessary to administer a reservation, such as:

• payment status;

• transaction reference number;

• payment gateway reference;

• authorization status;

• amount paid;

• currency;

• refund status;

• refund reference;

• chargeback information;

• and transaction timestamps.

Such information does not necessarily include the complete underlying card credentials.

6.3 Payment Security

Payment providers may use security technologies including tokenization, encryption, authentication tools, fraud-screening systems, and industry-standard payment security controls.

Glidova recommends that users never send complete card numbers, passwords, or other payment credentials through ordinary email or unsecured messaging channels.

7. INFORMATION COLLECTED AUTOMATICALLY

When you use the Glidova website or mobile applications, certain technical information may be collected automatically by Glidova or its technology providers.

Depending on the implementation, this may include:

• Internet Protocol ("IP") address;

• browser type;

• browser version;

• device type;

• device manufacturer;

• device model;

• operating system;

• operating-system version;

• app version;

• language settings;

• country or approximate region;

• time zone;

• referring URL;

• pages or screens viewed;

• search interactions;

• button clicks;

• application events;

• session information;

• application crashes;

• error logs;

• diagnostic information;

• performance information;

• network information;

• device or application identifiers where permitted;

• cookie identifiers;

• advertising identifiers where permitted;

• and information regarding how you interact with our Services.

We use this information to maintain, secure, analyze, troubleshoot, and improve our Services.

8. MOBILE APPLICATION INFORMATION

This Privacy Policy applies equally to the Glidova Android and iOS applications.

Our applications may access certain device features depending upon the services you choose to use.

Access to device features is subject to your device settings and applicable platform permissions.

9. LOCATION INFORMATION

Glidova may use location services to provide location-relevant travel functionality.

For example, location information may assist with:

• identifying airports near you;

• displaying hotels near your current location;

• locating nearby car rental facilities;

• displaying nearby activities or attractions;

• showing destinations on a map;

• estimating geographic relevance;

• improving search results;

• or enabling location-based travel features.

Depending on your device and permission settings, location information may include:

• approximate location;

• city or region;

• IP-derived location;

• or precise device location if you expressly authorize such access.

Where operating-system permission is required, Glidova will request access through the Android or iOS permission system.

You may generally disable location access through your device settings.

Disabling location services may affect certain location-dependent features but should not prevent access to travel-search features that do not require device location.

Glidova does not intend to collect precise geolocation information unless it is reasonably necessary for a location-based feature and you have provided the applicable device permission.

10. MAP SERVICES

Glidova may integrate third-party mapping or geolocation technologies to display:

• hotel locations;

• airports;

• car rental locations;

• activities;

• attractions;

• routes;

• nearby locations;

• or other geographic travel information.

When these services are used, the map provider may receive information such as:

• IP address;

• device information;

• requested location;

• latitude and longitude where permission has been provided;

• map searches;

• or similar technical information.

Third-party map providers process information according to their own terms and privacy policies.

11. ANALYTICS INFORMATION

Glidova uses analytics technologies to understand how users interact with its website and applications.

Analytics technologies may help us determine:

• how many users access the Services;

• which pages or screens are most frequently viewed;

• how users navigate the Services;

• which travel searches are performed;

• application performance;

• application crashes;

• conversion rates;

• feature usage;

• marketing campaign performance;

• and areas where the user experience can be improved.

Analytics providers may process information such as:

• IP address;

• device information;

• browser information;

• application events;

• session information;

• advertising identifiers where legally permitted;

• approximate location;

• and usage information.

Glidova will configure analytics technologies and consent mechanisms according to applicable legal requirements where required.

12. ADVERTISING AND MARKETING TECHNOLOGIES

Glidova may use advertising and marketing technologies to:

• measure advertising effectiveness;

• understand campaign performance;

• promote Glidova services;

• create audiences for advertising campaigns where permitted;

• prevent repeated or irrelevant advertisements;

• and understand how users arrive at our Services.

Depending upon the technology used, advertising partners may process:

• cookie identifiers;

• device identifiers;

• advertising identifiers;

• IP addresses;

• browser or device information;

• general location information;

• interactions with advertisements;

• pages or screens viewed;

• and campaign attribution information.

Glidova will provide consent or opt-out mechanisms when required under applicable law.

You may also be able to control advertising identifiers through your Android or iOS device settings.

13. TRACKING TECHNOLOGIES, COOKIES, AND SIMILAR TECHNOLOGIES

Our website and digital services may use:

• cookies;

• pixels;

• tags;

• software development kits ("SDKs");

• local storage;

• mobile identifiers;

• analytics tools;

• and similar technologies.

These technologies may be used for:

Strictly Necessary Functions

To operate essential website or application functionality.

Security

To identify suspicious activity and protect Glidova and its users.

Preferences

To remember user-selected settings or preferences.

Analytics

To understand how the Services are used.

Advertising

To measure or personalize advertising where permitted.

Where legally required, non-essential cookies or similar technologies will be subject to user consent.

Users may also control cookies through their browser settings.

Disabling certain cookies may affect functionality.

14. EMAIL, SMS, AND COMMUNICATION SERVICES

Glidova may use third-party email, SMS, telecommunications, or notification providers to communicate with users.

Communications may include:

• booking confirmations;

• itinerary information;

• booking changes;

• cancellation notices;

• refund updates;

• travel reminders;

• customer-support communications;

• verification messages;

• security notices;

• service announcements;

• and marketing messages where permitted.

To deliver such communications, relevant information may be shared with communication providers, including:

• name;

• email address;

• telephone number;

• booking reference;

• and communication content necessary to deliver the message.

These providers are authorized to process information for the services they provide to Glidova, subject to applicable contractual and legal requirements.

15. PUSH NOTIFICATIONS

The Glidova mobile applications may provide push notifications.

These may include:

• booking notifications;

• itinerary reminders;

• service updates;

• promotional communications;

• price-related notifications where offered;

• or other application alerts.

You can generally disable push notifications through your Android or iOS device settings.

Certain essential service-related communications may still be sent through other communication channels when reasonably necessary.

16. HOW WE USE PERSONAL INFORMATION

Glidova may use personal information for the following purposes.

16.1 Process Travel Reservations

To:

• search travel inventory;

• obtain pricing;

• create bookings;

• issue reservations;

• submit passenger information;

• communicate with suppliers;

• and provide confirmation information.

16.2 Manage Existing Reservations

To:

• retrieve bookings;

• modify reservations;

• process cancellation requests;

• administer refund requests;

• correct traveler information where permitted;

• manage schedule changes;

• and provide post-booking services.

16.3 Customer Support

To:

• answer inquiries;

• investigate booking problems;

• communicate with travel suppliers;

• resolve complaints;

• respond to refund questions;

• and provide technical assistance.

16.4 Communications

To send:

• booking confirmations;

• booking updates;

• service announcements;

• customer-support communications;

• and legally permitted marketing messages.

16.5 Security and Fraud Prevention

To:

• verify transactions;

• detect suspicious activity;

• prevent fraud;

• investigate misuse;

• secure user accounts and systems;

• prevent unauthorized transactions;

• and protect Glidova, its customers, suppliers, and partners.

16.6 Analytics and Service Improvement

To:

• analyze application usage;

• troubleshoot errors;

• improve search functionality;

• improve booking workflows;

• improve application performance;

• understand customer preferences;

• and develop new functionality.

16.7 Legal and Regulatory Compliance

To:

• comply with applicable laws;

• comply with government requests;

• respond to lawful subpoenas or court orders;

• maintain accounting records;

• comply with tax requirements;

• investigate disputes;

• enforce agreements;

• and exercise or defend legal claims.

17. HOW WE DISCLOSE PERSONAL INFORMATION

Glidova does not disclose traveler information indiscriminately.

We may disclose information when reasonably necessary for the following purposes.

17.1 Airlines

For flight reservations, traveler information may be transmitted to:

• airlines;

• airline reservation systems;

• Global Distribution Systems ("GDS");

• flight aggregators;

• airline technology providers;

• ticketing partners;

• consolidators;

• or other entities involved in issuing or servicing your airline reservation.

This may include passenger identity and travel-document information required to issue or administer your ticket.

17.2 Hotels and Accommodation Providers

For accommodation reservations, relevant information may be disclosed to:

• hotels;

• resorts;

• apartments;

• accommodation providers;

• hotel wholesalers;

• bedbanks;

• channel managers;

• reservation providers;

• and other accommodation distribution partners.

17.3 Car Rental Providers

For car rental reservations, relevant information may be transmitted to:

• rental-car companies;

• car rental brokers;

• car reservation technology providers;

• vehicle suppliers;

• and related service providers.

17.4 Activity and Experience Providers

For activities or experiences, relevant information may be transmitted to:

• tour operators;

• attraction operators;

• activity providers;

• destination management companies;

• ticket providers;

• and related reservation platforms.

18. PAYMENT PROCESSORS

Information necessary to complete a payment may be transmitted directly to authorized payment processors.

Glidova does not store complete payment-card credentials.

Payment providers may independently collect and process information necessary to:

• authorize transactions;

• authenticate cardholders;

• detect fraud;

• settle payments;

• process refunds;

• and resolve disputes.

19. SERVICE PROVIDERS

Glidova may engage companies that provide services such as:

• cloud hosting;

• infrastructure;

• database services;

• cybersecurity;

• application monitoring;

• analytics;

• advertising;

• mapping;

• geolocation;

• customer communications;

• SMS delivery;

• email delivery;

• push notifications;

• customer support;

• payment processing;

• fraud prevention;

• and other technology services.

These service providers may process personal information only to the extent necessary to provide their services, subject to applicable contractual arrangements and law.

20. BUSINESS TRANSACTIONS

If Glidova is involved in a:

• merger;

• acquisition;

• corporate restructuring;

• financing;

• investment;

• sale of assets;

• bankruptcy;

• or similar corporate transaction,

personal information may be disclosed as part of the transaction, subject to appropriate confidentiality and legal requirements.

21. LEGAL DISCLOSURES

Glidova may disclose information when we reasonably believe disclosure is necessary to:

• comply with applicable law;

• respond to lawful government requests;

• comply with subpoenas;

• comply with court orders;

• cooperate with law enforcement;

• enforce our agreements;

• investigate suspected fraud;

• protect the safety of users;

• protect Glidova's property or rights;

• or establish, exercise, or defend legal claims.

22. SALE OR SHARING OF PERSONAL INFORMATION

Glidova does not sell personal information to third parties in exchange for monetary payment as part of its ordinary travel-booking operations.

However, certain analytics, advertising, cookie, SDK, or digital-marketing technologies may involve disclosure of identifiers or internet activity that could be classified as a "sale," "sharing," "targeted advertising," or similar activity under certain U.S. state privacy laws, even where no money is exchanged.

Where applicable law gives you the right to opt out of such activities, Glidova will provide an appropriate mechanism for exercising that right.

This may include:

• a "Your Privacy Choices" link;

• a "Do Not Sell or Share My Personal Information" mechanism;

• cookie preference controls;

• an application privacy setting;

• or another legally recognized opt-out mechanism.

23. SENSITIVE PERSONAL INFORMATION

Certain information used for travel bookings may be considered sensitive personal information under applicable law.

Examples may include:

• passport information;

• travel-document numbers;

• precise geolocation where enabled;

• information revealing accessibility requirements;

• or other information classified as sensitive by applicable law.

Glidova processes sensitive information only where reasonably necessary for legitimate travel, security, compliance, or application functionality purposes.

Where consent is legally required, we will obtain appropriate consent.

24. INTERNATIONAL TRAVEL AND INTERNATIONAL DATA TRANSFERS

Travel is inherently international.

When you book travel involving another country, information may need to be transferred outside the United States.

For example, if a U.S. customer books a hotel in France, the hotel or its reservation system may need to receive the guest's information in France or another jurisdiction from which the reservation system operates.

Similarly, airlines may process passenger information through reservation systems located in multiple countries.

Therefore, your personal information may be transferred to, stored in, or accessed from countries that have different privacy laws than your country of residence.

Where required, Glidova takes reasonable measures designed to protect personal information transferred internationally.

25. DATA RETENTION

Glidova retains personal information only for as long as reasonably necessary for the purposes for which it was collected and as required by applicable law.

Retention periods may depend upon factors including:

• whether a booking remains active;

• the length of the customer relationship;

• travel supplier requirements;

• accounting requirements;

• taxation requirements;

• dispute-resolution periods;

• fraud-prevention requirements;

• chargeback periods;

• legal limitation periods;

• regulatory obligations;

• and litigation or legal-hold requirements.

When personal information is no longer reasonably required, we may:

• delete it;

• anonymize it;

• aggregate it;

• or securely isolate it until deletion is possible.

Payment-card credentials processed directly by payment gateways are not retained by Glidova as complete card data.

26. ACCOUNT AND DATA DELETION

Where users have an account or where applicable law provides a deletion right, users may request deletion of eligible personal information.

Requests may be submitted through:

• an account privacy or deletion function, where available; or

• Glidova's privacy contact channel listed below.

Deletion may not result in immediate removal of every record.

Glidova may retain certain information where necessary to:

• comply with legal obligations;

• maintain financial or transaction records;

• detect fraud;

• process chargebacks;

• complete existing reservations;

• handle disputes;

• enforce agreements;

• protect legal rights;

• or establish, exercise, or defend legal claims.

When information must be retained, Glidova will restrict processing as appropriate and delete or anonymize the information when the applicable retention requirement expires.

27. YOUR PRIVACY RIGHTS

Depending upon your jurisdiction, you may have certain rights regarding your personal information.

These rights may include the right to:

• know whether Glidova processes your personal information;

• request access to personal information;

• request categories of personal information collected;

• obtain a copy of certain personal information;

• request correction of inaccurate information;

• request deletion of eligible information;

• request information concerning disclosures to third parties;

• opt out of certain sales or sharing of personal information;

• opt out of targeted advertising where applicable;

• limit certain uses of sensitive personal information where applicable;

• withdraw consent where processing is based upon consent;

• and appeal certain privacy-request decisions where required by law.

The availability of particular rights depends upon applicable law and whether Glidova is subject to that law for the relevant consumer and processing activity.

28. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under the California Consumer Privacy Act and related California privacy laws, subject to applicable thresholds, definitions, exemptions, and exceptions.

Where applicable, California residents may have rights to:

Right to Know

Request information regarding categories or specific pieces of personal information collected.

Right to Delete

Request deletion of personal information, subject to legal exceptions.

Right to Correct

Request correction of inaccurate personal information.

Right to Opt Out of Sale or Sharing

Direct a covered business not to sell or share personal information as those terms are defined under California law.

Right to Limit Certain Uses of Sensitive Personal Information

Where applicable, request restrictions on certain uses or disclosures of sensitive personal information.

Right to Non-Discrimination

Exercise applicable privacy rights without unlawful discrimination.

Glidova will not unlawfully discriminate against a consumer because the consumer exercised a privacy right.

29. OTHER U.S. STATE PRIVACY RIGHTS

Residents of certain other U.S. states may have privacy rights under their state's comprehensive consumer privacy legislation.

Depending upon applicable law, these rights may include:

• access;

• correction;

• deletion;

• portability;

• targeted-advertising opt-out;

• sale opt-out;

• profiling opt-out;

• consent rights concerning sensitive information;

• and an appeal process.

Because privacy legislation continues to evolve, Glidova will apply applicable state rights according to the law in effect for the relevant consumer and processing activity.

30. VERIFYING PRIVACY REQUESTS

To protect users from unauthorized access or deletion of personal information, Glidova may verify a person's identity before fulfilling certain privacy requests.

Verification may involve requesting information reasonably necessary to confirm:

• identity;

• email address;

• telephone number;

• reservation details;

• booking reference;

• or another appropriate identifier.

We will use verification information only for security and request-processing purposes.

31. AUTHORIZED AGENTS

Where applicable law permits, you may designate an authorized agent to submit a privacy request on your behalf.

Glidova may require:

• proof that you authorized the agent;

• verification of your identity;

• and information sufficient to validate the request.

32. MARKETING COMMUNICATIONS

Where permitted by law, Glidova may send promotional communications concerning travel products, offers, or services.

You may unsubscribe from marketing email by following the unsubscribe instructions contained in the communication.

You may opt out of promotional SMS messages according to the instructions provided in the message.

Opting out of marketing communications does not prevent Glidova from sending transactional or service communications, such as:

• booking confirmations;

• schedule changes;

• cancellation information;

• payment confirmations;

• refund updates;

• security notices;

• or customer-service communications.

33. MOBILE APP PERMISSIONS

Depending upon application functionality, Glidova may request mobile-device permissions.

Any permissions used should correspond to genuine application functionality.

Potential permissions may include:

Location Permission

Used for location-aware airport, hotel, car, activity, or mapping functionality.

Notification Permission

Used to send booking, travel, account, service, and promotional notifications where enabled.

Camera or Photo Access

If such functionality is introduced, access may be requested only when necessary for a feature such as uploading a travel document or profile image.

Other Permissions

Additional permissions will be requested only where reasonably necessary for a feature and subject to operating-system controls.

Users can review or disable mobile-app permissions through Android or iOS settings.

34. APPLE iOS PRIVACY

For users of the Glidova iOS application, data collection and permissions may also be subject to Apple platform controls.

Glidova will make reasonable efforts to ensure that its App Store privacy disclosures accurately represent data collected by Glidova and third-party SDKs integrated into the application.

Where Apple's App Tracking Transparency framework applies to a particular tracking activity, the applicable Apple permission mechanism will be used.

Users can manage application permissions through the Privacy & Security section of their iOS device.

35. ANDROID AND GOOGLE PLAY PRIVACY

For users of the Glidova Android application, Glidova will maintain Google Play Data Safety disclosures intended to reflect the data practices of the application and relevant integrated service providers.

Users may control supported permissions through Android application settings.

Depending upon device and Android version, controls may include:

• location;

• notifications;

• advertising identifiers;

• and other application permissions.

36. THIRD-PARTY WEBSITES AND SERVICES

Glidova may provide links to third-party websites or services, including those operated by:

• airlines;

• hotels;

• tourism providers;

• car rental companies;

• payment providers;

• travel suppliers;

• or other third parties.

Glidova is not responsible for the independent privacy practices, security practices, content, or policies of those third parties.

We encourage users to review the privacy policy of any third-party service they access.

37. TRAVEL SUPPLIER PRIVACY PRACTICES

Travel suppliers may independently process traveler information.

For example:

• airlines may submit passenger information to border authorities;

• hotels may retain guest records as required by local law;

• car rental companies may require driver identification;

• international travel providers may transmit passenger information to government agencies.

Those activities are generally controlled by the applicable supplier or governmental authority rather than Glidova.

38. GOVERNMENT AND BORDER AUTHORITIES

International travel may require airlines or other travel providers to provide passenger information to:

• immigration authorities;

• customs authorities;

• border-security authorities;

• aviation-security agencies;

• law-enforcement authorities;

• or other governmental agencies.

Such disclosures may be legally required and may occur independently of Glidova.

39. SECURITY

Glidova uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

• unauthorized access;

• unauthorized disclosure;

• unauthorized alteration;

• accidental loss;

• misuse;

• destruction;

• and other unauthorized processing.

Security measures may include, where appropriate:

• encrypted network communications;

• access controls;

• authentication mechanisms;

• infrastructure security;

• security monitoring;

• role-based access;

• data minimization;

• restricted administrative access;

• backup controls;

• and vendor-security practices.

However, no website, mobile application, database, network, or internet transmission can be guaranteed to be completely secure.

Accordingly, Glidova cannot guarantee absolute security.

40. DATA MINIMIZATION

Glidova seeks to limit collection of personal information to information reasonably necessary for:

• providing requested travel services;

• operating the Services;

• fulfilling legal requirements;

• maintaining security;

• and legitimate business operations.

Users should avoid submitting information that is not necessary for the requested travel service.

41. CHILDREN'S PRIVACY

The Glidova Services are intended for general travel users and are not directed toward children under 13 years of age.

Glidova does not knowingly solicit children under 13 to independently create accounts or use the Services in violation of applicable children's privacy laws.

However, travel reservations commonly include children or infants.

An adult parent, guardian, or authorized traveler may therefore provide information about a minor when reasonably necessary to:

• purchase airline tickets;

• reserve accommodation;

• arrange transportation;

• book activities;

• or otherwise arrange travel for the child.

Information concerning minors submitted for travel-booking purposes will be processed as necessary to provide the requested service.

If you believe that a child has independently submitted personal information to Glidova inappropriately, please contact us.

42. DO NOT TRACK

Some browsers offer a "Do Not Track" ("DNT") setting.

Because there is not necessarily a universally adopted technical standard governing all DNT signals, Glidova's response may depend upon the technology and applicable legal requirements.

Where applicable law requires recognition of a legally valid browser-based or universal opt-out preference signal, Glidova will take reasonable steps to honor the signal as required.

43. USER RESPONSIBILITIES

Users are responsible for providing accurate information.

You should not provide:

• false traveler information;

• another person's information without appropriate authority;

• unnecessary sensitive information;

• or fraudulent payment or identity information.

Incorrect traveler information may result in:

• ticketing failure;

• boarding denial;

• booking cancellation;

• supplier penalties;

• or additional charges.

44. PRIVACY OF CUSTOMER SUPPORT COMMUNICATIONS

When contacting customer support, users should provide only information necessary to resolve the issue.

Users should not send complete payment-card numbers, CVV codes, passwords, or other highly sensitive credentials through ordinary email, chat, or SMS unless Glidova specifically provides a secure method designed for that purpose.

Customer-support communications may be retained as reasonably necessary for:

• resolving the request;

• quality assurance;

• fraud prevention;

• dispute management;

• legal compliance;

• and improving customer service.

45. DATA PROCESSING FOR FRAUD AND SECURITY

Glidova may use transaction, device, booking, network, and behavioral information to protect the Services against:

• payment fraud;

• account takeover;

• unauthorized bookings;

• automated attacks;

• malicious activity;

• suspicious reservation behavior;

• abuse;

• chargeback fraud;

• and other security threats.

Where necessary, relevant information may be shared with payment providers, fraud-prevention providers, travel suppliers, financial institutions, or competent authorities.

46. AUTOMATED TECHNOLOGIES

Glidova may use automated technologies to support functions such as:

• fraud detection;

• search ranking;

• travel recommendations;

• application security;

• analytics;

• and service personalization.

If Glidova introduces automated decision-making that creates legal or similarly significant effects and applicable law provides additional rights concerning such processing, Glidova will provide required notices and rights.

47. AGGREGATED AND DE-IDENTIFIED INFORMATION

Glidova may create aggregated or de-identified information that is not reasonably capable of being associated with a particular individual.

We may use such information for:

• analytics;

• product development;

• market research;

• performance reporting;

• business intelligence;

• and service improvement.

Where information is maintained in de-identified form, Glidova will not intentionally attempt to re-identify it except where legally permitted for security, testing, or compliance purposes.

48. CHANGES TO THIS PRIVACY POLICY

Glidova may modify this Privacy Policy periodically to reflect:

• changes to our Services;

• new technologies;

• new travel products;

• changes to service providers;

• changes to data-processing activities;

• regulatory developments;

• legal requirements;

• or security practices.

When this Privacy Policy changes, the updated version will display a revised "Last Updated" date.

Where a change materially affects the way we process personal information, Glidova may provide additional notice where required by law.

Continued use of the Services following the effective date of an updated policy is subject to the updated Privacy Policy, except where applicable law requires additional consent.

49. PRIVACY POLICY AVAILABILITY

This Privacy Policy should be publicly available through the Glidova website.

Glidova should also provide an easily accessible link to this Privacy Policy:

• within the Android application;

• within the iOS application;

• on the Google Play Store listing;

• and in the Apple App Store privacy-policy field.

The publicly available version should remain accessible without requiring a user to log in.

50. CONTACT GLIDOVA

Questions, concerns, privacy requests, correction requests, or deletion requests relating to this Privacy Policy may be submitted to:

Glidova Inc.
Attn: Privacy Department
2500 W. Higgins Rd, STE 1276
Hoffman Estates, IL 60169
United States

Privacy Email: [INSERT GLIDOVA PRIVACY EMAIL]

Website: [INSERT GLIDOVA WEBSITE URL]

When submitting a privacy request, please include sufficient information for Glidova to reasonably identify and process your request.

Do not include complete payment-card details or passwords in a privacy request.

51. PRIVACY RIGHTS APPEALS

Where applicable state law provides a right to appeal Glidova's response to a privacy request, you may submit an appeal through the privacy contact method above.

Your appeal should identify:

• the original privacy request;

• Glidova's response;

• and the reason you believe the decision should be reconsidered.

Glidova will respond within the period required by applicable law.

52. CONSENT AND ACKNOWLEDGMENT

By providing information necessary to make a travel reservation, you request that Glidova process and transmit that information as reasonably necessary to arrange and service the requested travel.

Where processing requires separate consent under applicable law, including certain marketing, advertising, precise-location, cookie, or mobile-device activities, Glidova will seek the appropriate consent separately where required.

You may withdraw consent for optional processing where applicable.

Withdrawal of consent does not affect processing lawfully conducted before the withdrawal and may not prevent processing required to administer existing reservations or comply with legal obligations.

53. CONTACT REGARDING DATA PROTECTION

For privacy-related inquiries, please contact:

Glidova Inc.
2500 W. Higgins Rd, STE 1276
Hoffman Estates, IL 60169
United States

Email: [INSERT PRIVACY EMAIL]

54. FINAL STATEMENT

Glidova recognizes that travel reservations can involve important personal information and international data transfers.

Our objective is to collect only information reasonably necessary to provide our travel services, use that information responsibly, disclose information only as necessary for legitimate operational, legal, security, and travel-fulfillment purposes, and provide consumers with appropriate transparency and control over their personal information.

This Privacy Policy applies to the Glidova website, Glidova Android application, and Glidova iOS application.